Business Analysis for B2B Trade Portal Development

Business Analysis for B2B Trade Portal Development

Industry
Construction
Service
Business Analysis, UX Design

Summary

A European construction-investment consultancy wanted a web portal for convenient, effective buyer-vendor collaboration and needed a solid requirements specification to start from. INNERLUXES's business analysts designed the full concept of a B2B buy-and-sell portal that unites buyers, vendors, legal advisers, and all the documentation between them in one place — with role-based registration, catalogs, RFPs and proposal comparison, auto-generated contracts, one-click claim resolution, and analytics — delivered with prototypes, software architecture, and UI design.

About the Client

The Client is a European company with long-standing experience in investment consultancy in the construction industry.

A Trade Portal That Needed a Clear Specification First

The Client wanted a web portal for convenient and effective buyer-vendor collaboration in the construction industry. At the start of the project, the Client needed a detailed requirements specification, and INNERLUXES was engaged to deliver it.

A Concept That Maps the Whole Buy-and-Sell Workflow

INNERLUXES's business analysts created the concept of a web portal that enhances the buying process by bringing buyers, vendors, legal advisers, and the documentation flowing between them into a single place. The portal is organized into modules that follow a deal from registration through to claim resolution:

  • User registration — because the portal provides role-specific functions, registration differs for buyers, vendors, and legal advisers; once the Client's team checks the submitted data, an enterprise joins the network of trusted partners and can start buying or selling.
  • Vendor module — vendors create catalog items and assign each a category from a preset list, so products appear to buyers in a convenient tree-structured catalog.
  • Buyer module — buyers can browse vendors' catalogs (with search, ratings, and favorites) or create requests for proposals (RFPs), sending an RFP to a specific vendor or making it public; the portal automatically selects relevant vendors from their profiles and notifies them, and lets buyers compare proposals by total cost or item-by-item price, with an in-app messenger for negotiation.
  • Contract fulfillment — once a buyer and vendor agree on terms and choose a legal adviser, the portal automatically generates a contract; both parties use dashboards to view deal details and submit claims about any breach of terms, and rate each other on completion.
  • Claim resolution — when a claim is raised, the assigned legal adviser is instantly notified with full access to the in-app message history and deal documentation, and can enforce an expert decision in one click, while all-round in-app and email notifications keep users informed of each stage.
  • Analytics — users get statistics on recent orders, projects, RFPs, vendors, and buyers, with graphs that surface insights from sparse purchasing data for data-driven decisions.

A Build-Ready Concept for an E-Collaboration Portal

  • INNERLUXES's business analysts delivered the concept of a web application that lets the Client set up an e-collaboration portal for buyers and vendors in the construction industry.
  • The solution is designed to make buying and selling more convenient and time-effective through workflow automation and fully online deal processing.
  • The detailed requirements specification has been complemented with screen prototypes, software architecture, and a graphical UI design, and the team is now defining the technology stack to move into custom web application development.