A Loyalty and Gifts App for Orthopedic Distributors: Medi Live

Summary

Medi Live needed a loyalty and gifts app for its orthopedic distributors. The distributors work in the field, so the app had to work simply and reliably every day. INNERLUXES built an Android app that lets distributors track loyalty rewards and claim gifts on the go. The team shipped it quickly. Since launch, the app has run without a single day of trouble, and Medi Live now runs its distributor loyalty program on dependable software.

About the Client

Medi Live is a B2B company in the medical distribution industry. It works with orthopedic distributors and rewards their loyalty through a gifts program. Medi Live wanted that program to live in a simple app its distributors could use in the field.

Medi Live Needed a Loyalty App That Works in the Field

Medi Live rewards its orthopedic distributors with a loyalty and gifts program. Running that program without an app was hard to manage and hard for distributors to use. Distributors spend their days in the field, visiting clinics and hospitals. They needed one simple place to see their loyalty status and claim gifts, right from their phones. The app had to be easy, and it had to work every single day. Medi Live also wanted it built fast, so the program could start delivering value without a long wait. The company asked INNERLUXES to build it.

INNERLUXES Builds a Dependable Android App, Fast

INNERLUXES built a native Android app for Medi Live. The team kept the design simple so distributors could use it in the field without training. It focused on the two things that matter most: tracking loyalty and claiming gifts. The team tested the app carefully before launch, because a B2B tool has to hold up under daily use. INNERLUXES shipped the app quickly and handed Medi Live a stable product.

• Native Android app — INNERLUXES built the app on Android, the platform Medi Live's distributors use in the field.
• Loyalty tracking — Distributors can follow their loyalty status inside the app instead of asking Medi Live directly.
• Gifts program — The app lets orthopedic distributors browse and claim gifts as part of Medi Live's rewards program.
• Built for the field — The app uses a simple design that works for busy distributors during their daily rounds.

Results

Medi Live's distributors now manage their loyalty rewards and gifts from one Android app. The app works in the field, where they need it most. INNERLUXES delivered it fast, and since launch it has run without a single day of drama. Medi Live's Product Owner sums it up in plain words: dependable B2B software, delivered quickly.

Technologies and Tools

Platform: Android.