HIE System and a Patient App for Secure PHI Sharing
About Our Client
The Client is a US-based care management solutions provider.
Challenge
The Client wanted to extend its product portfolio with a multifunctional, AWS-based health information exchange (HIE) system and a patient mobile app for healthcare organizations. The solution had to increase the speed and safety of electronic health record (EHR) sharing and improve communication among care providers, patients, payors, community-based organizations, pharmacies, laboratories, and others.
Solution
Cloud HIE system
The system gathers patient information and enables its secure storage, access, and transmission — within a healthcare facility (between medical staff and patients) and with third-party organizations such as laboratories, pharmacies, insurance companies, senior housing, and long-term care facilities. Using HL7 and FHIR, the platform receives medical documents (labs, radiology, clinical documents, and more) from multiple sources via Cross-Enterprise Document Sharing-b (XDS.b) and generates a single continuity-of-care document (CCD) for each patient.
Mobile app for patients
As the next step, INNERLUXES developed an Android app that integrates easily with healthcare organizations' EHR systems and lets patients access their personal health information — including lab results, insurance coverage details, and treatment plans — with functionality for:
- Real-time consultations with physicians.
- Medication advice from doctors.
- Offline discussion of lab results with a physician.
- Prescription refilling and renewal, and more.
The app integrates a medical chatbot that provides informational support, helps schedule appointments, collects patient information for caregivers, and assists with prescription refilling and renewal.
Compliance and data security
To ensure HIPAA compliance of the cloud HIE system and protect PHI, INNERLUXES applied data encryption (in transit and at rest), data anonymization, and data access control. The HIE system was certified by the departments of health of several states.
Results
The Client extended its product portfolio with a HIPAA-compliant health information exchange system complemented by an Android app, enabling secure sharing of protected health information among healthcare organizations, patients, labs, pharmacies, and more.
Technologies and Tools
AWS, Android, React, Redux, Bootstrap 4, Reactstrap, Java Spring, Hibernate, HAPI, HL7, FHIR.