Sabre Integration for B2B Airline Reservations
Project Solution
To improve the traveler platform, INNERLUXES integrated Sabre and Travel Board for airline reservations to enable faster processing of customer bookings, reservations, and personalized profiles.
The Client
The Client is an accredited member of a national travel industry association, functioning primarily as an industry advocate while promoting education and training. INNERLUXES was tasked with creating and integrating a customized B2B booking engine driven by an existing Global Distribution System (GDS) web-service platform. The booking engine is designed to augment staff by reducing repetitive tasks, expediting travel-reservation data processing for end-user options, and optimizing the Client's ticketing platform.
The Approach
The Client wanted to use Sabre, Amadeus, and Travel Board for their proven versatility. Sabre provides seamless access to real-time inventory, global market reach, and data-driven revenue forecasts. INNERLUXES's integration specialists incorporated Sabre to enable faster processing of customer bookings, reservations, and retrieval of personalized passenger profiles within existing platforms and third-party resources.
INNERLUXES enhanced all book-and-queue functionality, special service requests, and custom itineraries using Visual Studio, which supports efficient design and build of cross-platform apps and intuitive interfaces. INNERLUXES used C# with SQL to transform the Client's booking and distribution model while augmenting personnel to manage all airfare-ticketing processes and elevate customer service.
The Impact
- Faster processing of customer bookings, reservations, and passenger-profile retrieval.
- Real-time inventory monitoring and individualized customer profiles to personalize services.
- Enhanced book-and-queue, special service request, and custom-itinerary functionality.
- Greater workflow efficiency and a stronger resource for personnel to elevate customer service and grow revenue.
- Adaptability to evolving NDC protocols, reinforcing versatility for travel and hospitality.
Technologies and Tools
Sabre, Amadeus, Travel Board, Visual Studio, C#, SQL; Global Distribution System (GDS) web services, NDC.