Software Testing Services for a Mobility Software Provider

Summary

A Swedish provider of secure mobility software built a calculation system to manage software product updates — checking, registering, and providing database access for new and existing users — and wanted to confirm it was fully functional and met requirements. Without a solid in-house QA team, the Client engaged INNERLUXES for full-cycle software testing, including verification on real telephone-network equipment, and received valuable improvement suggestions along the way.

About the Client

The Client is a Swedish IT company that provides secure mobility software and related services for mobile and fixed network operators, enterprises, governmental organizations, and laptop manufacturers.

The Challenge

The Client developed a calculation system that allowed it to manage software product updates — checking, registering, and providing access to a database for new and existing software users. The Client wanted to make sure the newly developed system was fully functional and met the set requirements. As it did not have a solid team of testing and QA engineers, it searched for a professional, reliable software testing and QA services provider.

The Solution

At the start of the cooperation, INNERLUXES's test engineers visited the Client to get a grasp of the specifics of the software under test and the project processes.

Cooperating with the Client, INNERLUXES's test engineers carried out full-cycle testing of the product, performing:

• Manual functional testing.
• Compatibility testing.
• Localization testing.
• Load and stress testing.

Additionally, INNERLUXES's team tested new versions of the product on real equipment in telephone networks, verifying the updates delivered by developers. To ensure a smooth working process, the team organized daily scrum meetings with the Client. During these meetings, INNERLUXES's specialists offered valuable suggestions for product improvements, for example:

• Improvements to the product UI to make the application more user-friendly.
• Product security enhancements (e.g., against SQL injection, DDoS, DoS).
• Architecture updates (e.g., moving to a client-server, database-centric architecture).
• Server performance improvements.
• Database changes (e.g., distributed computing).

The Results

• The product tested by INNERLUXES's team is now sold all over the world.
• INNERLUXES proved to be a reliable partner, quickly responding to changing market demands and the Client's needs and performing software testing within a limited timeframe.

Technologies and Tools

Microsoft Visual Studio 2010, PuTTY, VMware, JMeter, LoadRunner, Agile, Scrum, Jira, QMetry, the Client's products.