Testing of a Video Streaming Application for an International TV Everywhere Service Provider
Summary
A European TV Everywhere company wanted to fully customize its B2B hybrid mobile application into a cost-effective, easily deployable multiscreen product offering OTT live and video-on-demand (VOD) services with cloud TV and massive coverage. To ensure its success across devices and the many customized end-client versions, INNERLUXES has provided comprehensive multiscreen testing over a 5+ year collaboration.
About the Client
The Client is a European TV Everywhere company offering video streaming products to network carriers, broadcasters, and content owners. It has provided advanced over-the-top (OTT) solutions to key entertainment industry players in Europe and the US.
The Challenge
Seeking to reach more entertainment industry players, the Client decided to fully customize its B2B hybrid application for mobile devices. The Client turned to INNERLUXES to support a multiscreen app that would be cost-effective and easily deployable, address clients' requirements with a wide range of customization options (from minimal to all-round), support cloud TV for massive coverage, and offer OTT live and VOD services. The project posed several testing challenges:
- The app's multiscreen capabilities, implying swift, seamless adaptation to various formats and devices.
- Numerous customized versions of the application to be provided to end customers.
- Live and VOD video services.
The Solution
To ensure smooth, seamless operation across many digital screens, INNERLUXES's mobile app testing team performed functional and exploratory testing on a wide range of devices — TVs, smartphones, tablets, desktop computers, and laptops (15+ in total). The Client specified which devices were to be used based on its target market.
In cooperation with the Client, the team worked out a smoke-test checklist that helped address issues undermining system stability. The team performed comprehensive testing of each customized version of the application across the Client's projects, based on end-customers' requirements. The testing scope comprised:
- Manual functional testing
- Exploratory testing
- Usability testing
- Regression and confirmation testing
- Smoke tests
The team followed bug reports through their full lifecycle, from creation to resolution, ensuring no bugs were missed, and tested the live and VOD services to confirm video was playable on end customers' web resources — rapidly reporting issues for timely troubleshooting.
The Results
- Over 5+ years of collaboration, the Client obtained a quality multiscreen application offering flexible solutions that meet the diverse requirements of its end-clients.
- The application helped the Client strengthen its position on the global mobile and TV market and find new international partners in the European Union.
- The Client and INNERLUXES continue to improve the flagship product in line with the latest industry innovations while preserving quality.
Technologies and Tools
Atlassian Jira, Confluence, Google Drive, Windows, Internet Explorer, Google Chrome, Mozilla Firefox, Microsoft Edge, Nexus Player, iTools.