Start a Project with INNERLUXES

Choose the most convenient way to reach us:

• Live chat for quick clarifications or information about our services.
• Email us at info@innerluxes.dev or use any contact button on our website — you'll get a response within 1–2 hours to one business day (on holidays and weekends).
• Call us at +1 307 443 5690 for the fastest response. Our global team spans multiple time zones, so we're available across your business hours.

We respect your time. Before the first contact, our consultants gather publicly available information about your company to steer the conversation straight to the point.

We use the call to dive into your situation. We don't listen passively — we ask questions to surface non-obvious pain points and detect value-creation opportunities you can leverage.

No, a fully defined idea is not required. You can share your concept at a high level, and our consultants will help refine it, define detailed requirements, shape a viable solution, and assess its technical and economic feasibility.

You can sign an NDA in the way that works best for you — in person or remotely. We accept scanned copies and electronic signatures, and can provide a secure channel for sharing sensitive documents. If you prefer, we can also work with your document-management system, a secure file-transfer tool, or a physical exchange by mail.

We usually start with our own standard NDA and adapt it to your needs, but we're equally happy to review and sign your template, as long as it aligns with our legal requirements.

A proposal is free of charge, and it gives you a full understanding of the service scope or the solution we offer. We always include:

• A short summary to make our offering comprehensible at a glance.
• The scope of work / technical solution description.
• Team composition and a brief explanation of each member's expected input.
• A cost estimate.
• Project timelines.
• Risks (if any) and our mitigation strategy.
• Deliverables focused on business value.

Yes, we can join your project at any stage — early design, ongoing development, or post-launch support. Our experts are trained to quickly align with your project's goals, workflows, and tools, making the transition as smooth and effective as possible.

Depending on the engagement point, a cooperation start may look like:

• Joining a software development project at early planning stages.
• Taking over software engineering tasks mid-project.
• Stepping into a live project as an independent consultancy.
• Joining to conduct testing for software under development.
• Engaging after rollout to handle L1–L3 support. See our delivery portfolio.

Absolutely, we've got you covered. We start with a comprehensive audit of your project to understand its current state and priorities, then organize a knowledge transfer with the previous provider (where possible) to ensure a smooth handover.

To minimize risk, we use a phased transition approach and keep all stakeholders aligned through regular updates and clear communication.

Learn more: INNERLUXES' approach to taking over IT projects from other vendors.

Contingency planning is central to our project management framework. We ensure project continuity through proactive risk identification and mitigation, time and budget reserves, flexible Agile and Scrum delivery, and transparent communication with stakeholders.

Learn more: key highlights of INNERLUXES' contingency planning procedures.

Yes, INNERLUXES holds quality and information-security standards.

• ISO 9001 — ensures consistent delivery of high-quality products and services.
• ISO/IEC 27001 — demonstrates our commitment to securing customer data and reducing the risk of information breaches. See our approach to security management.

To get a free ballpark estimate, visit our Pricing page, where you'll find cost calculators for most of our solutions and services.

If you'd like a tailored quote directly, reach us via email, phone, live chat, or the quick request form.

Estimating timelines starts with defining the project scope and breaking it into smaller tasks. This lets us accurately assess effort, identify dependencies and risks, and plan resources.

INNERLUXES delivers about 60% faster than the industry average. Your first production release typically ships in 1–6 weeks, with new releases every 1–3 weeks. As a general guideline for overall scope:

• small projects may take 1–3 months
• medium projects often take 3–6 months
• large or complex solutions can take 6–12+ months

We always aim to deliver value early by breaking development into iterations, so you can see progress and start using key features sooner.

That depends on the engagement model you choose:

• Full-process delivery: a dedicated delivery manager takes full responsibility for planning, execution, quality, and risks, keeping you informed with regular updates. An account manager supports strategic and contractual matters.
• Dedicated team: a project coordinator or delivery manager oversees daily work and communication, a technical lead handles architecture, and an account manager manages the relationship.
• Team augmentation: an account manager handles administrative support, performance monitoring, and issue resolution as needed.

As a global delivery company, we ensure effective communication across time zones using both synchronous and asynchronous tools. We set clear response-time expectations, maintain a workday overlap, and can provide team members in your or nearby time zones. Support is aligned with your business hours.

Our approach includes:

• Thoughtful collaboration planning
• Flexible communication setup
• Open and transparent interaction
• Continuous improvement of communication efficiency

With delivering secure software and an security management system, we follow a well-established security framework built on proven methodologies, trusted tools, and the expertise of seasoned professionals.

To safeguard your data, we implement measures such as:

• Legal protection of confidential information
• Isolated project environments with dedicated infrastructure
• Role-based access control, multi-factor authentication, and a controlled enterprise-browser environment
• Secure data handling and full data removal after project completion

We ensure full protection of your ideas and intellectual property from the very beginning of our cooperation.

Our Master Service Agreements (MSAs) guarantee that you retain full ownership of all deliverables, including the code developed throughout the project.