Work With People Who Know Dynamics 365 In and Out
You’ve got a business to run. The last thing you need is a Dynamics 365 partner who figures things out as they go. At INNERLUXES, We've helping companies across 30+ industries get real value from Microsoft Dynamics 365 — from the very first conversation to full deployment.
- Whether you’re starting fresh, fixing what’s broken, or scaling what works — we’re here to make it simple.
- Our certified team covers every Dynamics 365 application — Sales, Marketing, Customer Service, Commerce, Supply Chain, and Finance.
- As a Microsoft Partner with 68 projects delivered, we bring the depth and dedication to get it right the first time.
- Explore the full Dynamics 365 platform and our broader Dynamics 365 Services, all backed by an quality management system.
How Our Dynamics 365 Consultants Can Help You
Every business is different. But the pain points are often the same — too much manual work, disconnected systems, and software that doesn’t quite fit. Here’s where we step in.
Strategy planning
You know where you want to go. You just don’t want to deal with the technical maze to get there. Tell us your goals and we’ll handle the rest — mapping out the right Dynamics 365 approach, features, and integrations that actually make sense for your business.
Solution design
No two businesses run the same way, so no two solutions should look the same either. We dig into your processes and design a Dynamics 365 setup that fits how your team actually works — not how a default template assumes you do.
Architecture planning
Running multiple Dynamics apps alongside other systems? We bring order to the complexity. We map every data flow, connect the right systems, and make sure everything talks to each other cleanly.
Tuning / modernization
If your current Dynamics setup feels clunky or your team avoids using it, something’s off. We trace your workflows from start to finish, find the gaps, and build a practical improvement plan that gets things moving again.
Troubleshooting
Some problems slow you down. Others bring everything to a halt. Either way, we don’t just patch the surface — we find the root cause and fix it properly so it doesn’t come back.
Migration
Moving from old software to Dynamics 365 doesn’t have to disrupt your operations. We build a clear migration roadmap and handle the transition smoothly, keeping your daily work running without interruption.
Beyond Consulting: Build, Integrate & Support
As a Microsoft Partner With our team takes your Dynamics 365 project from idea to live system — covering every phase of the journey.
Dynamics 365 development
We build and customize business logic inside Dynamics 365 apps to match exactly how your team operates — clean, maintainable, and built to last.
Dynamics 365 integration
We connect your Dynamics apps with each other and with the external tools your business already relies on — no data silos, no friction.
Dynamics 365 support
Whether you need a one-time fix or an ongoing support partner, we handle issues and change requests as they come — so your system stays healthy and your team stays productive.
Abuzar Ghifari
Principal Architect, ERP & CRM Expert
at INNERLUXES
“A successful Dynamics 365 implementation isn’t just about getting the system live — it’s about making sure it actually fits how the business works. We invest heavily in understanding your processes before we write a single line of configuration, because the right design upfront saves months of rework later.
Business Areas You Can Transform with Dynamics 365
Dynamics 365 isn’t one product — it’s a whole ecosystem. Across 68 projects delivered, here’s what we’ve helped businesses transform. We also tailor specialized scenarios such as a Dynamics 365 for CRM rollout, a Dynamics 365 for Help Desk setup, embedded charts and BI solutions, deep Dynamics 365 customization, and a built-in email tracking tool. Want the numbers up front? Get a cost estimate.
Sales
- Automated sales pipeline management.
- Accurate sales forecasting.
- Tracked sales activities and customer communication.
- Relationship intelligence for leads and accounts.
- Real-time visibility into team performance.
Marketing
- Real-time, event-triggered customer journey building.
- Multi-channel campaign delivery.
- Deep marketing personalization.
- A/B testing for campaigns and content.
- Stronger lead generation at scale.
Customer service
- Multi-channel contact center setup.
- End-to-end case management.
- Structured knowledge base for agents.
- SLA tracking and administration.
- Faster first response times.
Commerce
- API-driven headless commerce engine.
- B2C and B2B commerce capabilities.
- Personalized customer shopping experiences.
- Unified inventory and order management.
- Smoother checkout and fulfillment workflows.
Supply chain
- Demand forecasting and planning.
- End-to-end vendor collaboration.
- Smart warehouse management.
- Proactive machinery maintenance alerts.
- Balanced supply and demand across locations.
Finance
- Automated financial reporting.
- Streamlined invoice processing.
- Cash flow forecasting and budgeting tools.
- Faster month-end close process.
- Real-time visibility into financial health.
Selected Dynamics 365 Projects by InnerLuxes
Our Strengths as a Dynamics 365 Partner
Choosing a Dynamics 365 partner is a big decision. Here’s what makes INNERLUXES the right one.
Experience
Ten years. 68 projects. 30+ industries. We’ve seen almost every type of Dynamics 365 challenge there is — and we know how to handle them without wasting your time or budget.
Skills & certification
Our certified team knows Dynamics 365 inside out — from data modeling to custom configuration to Power Platform extensions. Whatever your solution needs, we have the skills to build it right.
Unbiased thinking
We believe in Dynamics 365, but we believe in your success more. If a different platform fits your needs better, we’ll tell you honestly — because long-term trust matters more than a short-term sale.
Industry knowledge
With experience across 30+ industries, we don’t just understand technology — we understand your business context. That makes every solution we design sharper and more relevant.
Business communication
No jargon. No technical walls. We communicate clearly, respect your time, and always keep the focus on business outcomes — not technical complexity.
Cost-effectiveness
Every dollar you invest in Dynamics 365 consulting with INNERLUXES is aimed at one thing: a solution your team loves using and that delivers measurable returns.
The Microsoft Dynamics 365 Ecosystem We Work With
We cover the full Dynamics 365 platform — every app, every integration point, and every layer of the Microsoft stack, from Dynamics 365 Overview through Microsoft Power Apps, Microsoft Teams, and SharePoint and Microsoft 365.
Many Dynamics 365 rollouts pair naturally with Microsoft 365 solutions — including Microsoft 365 consulting, Microsoft 365 migration, and Microsoft 365 managed services — plus a wider Microsoft Azure foundation with Azure consulting services.
On the Azure side we advise on the advantages of Microsoft Azure, Azure for small business, Microsoft Azure for startups, Azure managed services, and Azure security essentials.
Where collaboration matters, our SharePoint services span SharePoint consulting, SharePoint development, SharePoint migration, SharePoint support, SharePoint integration, a SharePoint health check, and SharePoint managed services.
We also build packaged SharePoint solutions — portals, a content management system, a document management system, contract management, knowledge management (with a reusable knowledge management framework), learning management, HR management, ticketing and help desk, and SharePoint add-ins.
Our SharePoint intranets practice covers the business intranet, the social intranet, and full intranet design and development.
Dynamics 365 Business Applications
D365 Sales
D365 Marketing
D365 Customer Service
D365 Commerce
D365 Supply Chain
D365 FinanceMicrosoft Platform & Extensions
Power Apps
Power Automate
Power BI
SharePoint
Azure DevOps
Azure SQLIntegrations & Connectors
Salesforce
SAP
ServiceNow
Magento
Node.js
.NETDynamics 365 Consulting – Q&A
A Dynamics 365 consultant helps you plan, design, configure, and optimize your Microsoft Dynamics 365 environment. At INNERLUXES, this means understanding your business goals first — then building a solution that delivers measurable results, not just a working system.
Absolutely. We handle tuning, modernization, and troubleshooting for existing Dynamics 365 environments. We trace your workflows, find the gaps, and build a practical improvement plan that gets things moving again — without disrupting what’s already working.
We do both. A roadmap without execution is just a document. Our 132+ IT professionals advise and build — covering Dynamics 365 development, integration, and ongoing support as a Microsoft Partner With .